Frequently Asked Questions
Everything you need to know about shopping with Isadora
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How can I return an item?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to receive a prepaid return shipping label.
Do you offer international shipping?
Yes, Isadora ships to over 50 countries. International delivery times vary by destination, usually ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All Isadora products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards for our customers.